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Privacy Policy

Privacy Policy

Virtual Educational Program

Last Updated: [9/10/2025]

1. Introduction

This Privacy Policy describes how IVY Strategy Consulting ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, enroll in our educational programs, or use our services. We are committed to protecting your privacy and handling your personal information responsibly.

Contact Information:

2. Information We Collect

2.1 Personal Information You Provide: We collect information you voluntarily provide to us, including:

  • Name, email address, and phone number
  • Billing and payment information
  • Profile information and account preferences
  • Communications with us (emails, support requests, feedback)
  • Course progress and completion data
  • Survey responses and testimonials
  • Any other information you choose to provide

2.2 Information Collected Automatically: When you visit our website or use our platform, we automatically collect:

  •  IP address and location data
  •  Device information (type, operating system, browser)
  •  Website usage data (pages visited, time spent, clicks)
  •  Course engagement metrics (video completion, quiz scores)
  •  Login and access timestamps
  •  Referral sources and marketing attribution data

2.3 Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to:

  •  Remember your preferences and login status
  •  Analyze website traffic and user behavior
  •  Provide personalized content and recommendations
  •  Support marketing and advertising efforts
  •  Ensure website security and prevent fraud

3. Third-Party Data Collection

3.1 Kajabi Platform: Our educational programs are hosted on Kajabi, LLC's platform. Kajabi collects and processes data as described in its Privacy Policy (available at kajabi.com/privacy). This includes:

  •  Account registration and profile information
  •  Course access and progress tracking
  •  Payment processing data
  •  Platform usage analytics
  •  Communication through their messaging systems

3.2 Payment Processors: We use third-party payment processors (such as Stripe, PayPal) that collect and process:

  •  Credit card and banking information
  •  Transaction history and payment status
  •  Fraud prevention data
  •  Billing address information

3.3 Analytics and Marketing Tools: We may use third-party services, including:

  •  Google Analytics for website traffic analysis
  •  Facebook Pixel for advertising optimization
  •  Email marketing platforms (e.g., Mailchimp, ConvertKit)
  •  Customer relationship management (CRM) systems
  •  Social media platforms for marketing purposes

4. How We Use Your Information

4.1 Program Delivery and Administration:

  •  Provide access to purchased courses and materials
  •  Process payments and maintain billing records
  •  Send course updates, announcements, and support communications
  •  Track progress and provide completion certificates
  •  Customize your learning experience
  •  Provide customer support and technical assistance

4.2 Communication and Marketing:

  •  Send promotional emails about new courses and programs
  •  Share educational content and industry insights
  •  Conduct surveys and request feedback
  •  Send newsletters and program updates
  •  Respond to your inquiries and requests

4.3 Analytics and Improvement:

  •  Analyze website and course usage patterns
  •  Improve our courses, website, and user experience
  •  Develop new educational content and programs
  •  Research learning effectiveness
  •  Generate aggregate, non-identifying statistics

4.4 Legal and Business Operations:

  •  Comply with legal obligations and regulations
  •  Protect against fraud, abuse, and unauthorized access
  •  Enforce our Terms and Conditions
  •  Resolve disputes and provide legal notices
  •  Support business transactions (e.g., mergers, acquisitions)

5. Information Sharing and Disclosure

5.1 Service Providers: We share information with trusted third-party service providers who assist us in:

  •  Platform hosting and technical infrastructure (Kajabi)
  •  Payment processing and billing services
  •  Email marketing and communication tools
  •  Analytics and performance monitoring
  •  Customer support and help desk services
  •  Legal and professional services

5.2 Legal Requirements: We may disclose your information when required by law or to:

  •  Comply with legal processes, court orders, or government requests
  •  Protect our rights, property, or safety
  •  Protect the rights, property, or safety of our users
  •  Investigate fraud, security issues, or technical problems
  •  Enforce our Terms and Conditions

5.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will provide notice of such transfer and any changes to this Privacy Policy.

5.4 Consent-Based Sharing: We may share your information with your explicit consent for:

  •  Testimonials and case studies (with your permission)
  •  Partner programs or collaborations
  •  Special offers from trusted partners
  •  Community features and student interactions

6. Data Security

6.1 Security Measures: We implement appropriate technical and organizational measures to protect your personal information:

  •  Encryption of data in transit and at rest
  •  Secure hosting infrastructure and regular backups
  •  Access controls and authentication requirements
  •  Regular security assessments and updates
  •  Employee training on data protection practices

6.2 Platform Security: Kajabi provides enterprise-level security features, including:

  •  SSL/TLS encryption for all data transmission
  •  Secure data centers with physical security controls
  •  Regular security audits and compliance certifications
  •  Automated backup systems and disaster recovery

6.3 Limitations: While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we will notify you of any security breaches as required by law.

7. Your Rights and Choices

7.1 Access and Control: You have the right to:

  •  Access and review your personal information
  •  Update or correct inaccurate information
  •  Delete your account and associated data
  •  Download your data in a portable format
  •  Restrict certain types of processing

7.2 Communication Preferences: You can control communications by:

  •  Unsubscribing from marketing emails using the provided links
  •  Updating email preferences in your account settings
  •  Contact us directly to modify communication preferences
  •  Opting out of certain types of notifications

7.3 Cookie Management: You can manage cookies through:

  •  Browser settings to block or delete cookies
  •  Opt-out tools provided by third-party services
  •  Privacy settings in your account dashboard
  •  Third-party cookie management services

8. Data Retention

8.1 Retention Periods: We retain your information for different periods based on:

  •  Account Information: While your account is active and for 3 years after deletion
  •  Course Progress: For the duration of your course access plus 2 years
  •  Payment Records: For 7 years for tax and legal compliance
  •  Marketing Data: Until you unsubscribe or request deletion
  •  Support Communications: For 2 years after resolution

8.2 Deletion Requests: You may request deletion of your personal information, subject to:

  •  Legal obligations to retain certain records
  •  Legitimate business interests (fraud prevention)
  •  Technical limitations of third-party platforms
  •  Aggregate data that cannot be individually identified

9. International Data Transfers

Our services are based in the United States. If you access our services from outside the US:

  •  Your information will be transferred to and processed in the United States
  •  We ensure appropriate safeguards for international transfers
  •  Some third-party services may process data in other countries
  •  By using our services, you consent to these transfers

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from individuals under the age of 18. If we learn that we have collected information from an individual under 18, we will delete that information promptly.

11. State-Specific Rights

11.1 California Residents (CCPA): California residents have additional rights, including:

  •  Right to know what personal information is collected
  •  Right to delete personal information
  •  Right to opt out of the sale of personal information
  •  Right to non-discrimination for exercising privacy rights

11.2 New York Residents: As a New York-based business, we comply with applicable New York privacy laws and regulations.

12. Changes to This Privacy Policy

12.1 Updates: We may update this Privacy Policy periodically to reflect:

  •  Changes in our practices or services
  •  Legal or regulatory requirements
  •  Feedback from users and stakeholders
  •  Industry best practices and standards

12.2 Notification: We will notify you of material changes through:

  •  Email notifications to registered users
  •  Prominent notices on our website
  •  Updates in your account dashboard
  •  Direct communication for significant changes

13. Third-Party Links and Services

Our website may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to third-party sites or services. We encourage you to review the privacy policies of any third-party services you use.

14. Contact Us

14.1 Privacy Questions: For questions about this Privacy Policy or our privacy practices, contact us:

14.2 Data Protection Requests: To exercise your privacy rights or make data-related requests:

  •  Email: [email protected] with "Privacy Request" in the subject line
  •  Include your full name, email address, and specific request
  •  We will respond within 45 days of receiving your request

14.3 Platform-Specific Issues: For issues related to the Kajabi platform, you may also contact:

  •  Kajabi Support through your account dashboard
  •  Kajabi Privacy Team, as outlined in their Privacy Policy

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.